Shipping policy

Shipment Processing Time

All orders are processed and shipped within 1-2 business day after confirmations of your payment receipt. Orders are not shipped or delivered on weekends or public holiday.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

If you experience a significant delay in shipment of your order, please contact us via email.

Shipping Cost

All orders above 200 AED on our website are free shipping.

Shipping Carriers

All orders will be shipped by Aramex or other shipping couriers (2 Days Delivery By Aramex).

Incorrect Shipping Information

If the shipping address is incorrect or incomplete, the customer will be responsible for the redelivery shipping cost or any other additional cost. Please check your address and phone number is correct before placing the order. We cannot change the delivery address after the order is shipped out

If you have any questions regarding our shipping policy, please contact us at service@mumoobear.me